New policy for high risk seniors from the Government of Ontario

The government of Ontario has introduced a new policy called the Assisted Living for High Risk Seniors Policy. This policy will be implemented by March 31, 2014.

  • The policy specifically addresses the needs of high risk seniors,  that require a lot of personal support and care coordination 24 hours a day, seven days a week
  • This policy was developed to improve assisted living services to seniors who need the service the most, and to create more opportunities for more seniors to receive the care they need
  • Implementing the Policy required Central LHIN to evaluate organizations, like ours, that currently provide assisted living services for high risk service to see if we meet the criteria of the new Ministry policy
  • Items like the number of clients we serve, whether or not we’re accredited, and availability of service – to name a few – were considered as part of this evaluation
  • Our organization – and others in York region – are no longer eligible to provide assisted living services for high risk seniors

As of March 31, 2014, our high needs assisted living clients will be transitioned to the new care provider, Carefirst.  Website:

While change is never easy, our priority is to continue to provide excellent service and to transition our clients with high needs, to a new provider as smoothly as possible when the time comes so that there’s no interruption in service.

The goal is minimize the impact on our clients, so that they continue to receive the care they need. The level of service they are receiving will either remain the same or be increased depending on their needs. There will be no reduction of services.

Download the FAQ sheet (PDF)